Malak Obeid has a strong background in customer service and consultancy, currently serving as a Contact Representative at The Motor Ombudsman since November 2023. Prior to this role, Malak worked as an Associate Consultant at Eames Consulting from March to October 2023, and as a Case Management Specialist at EML from January 2022 to March 2023. Malak's experience also includes positions as a Customer Service Consultant at Telstra and a Customer Service Representative at O'Brien Glass Industries during 2021. Prior to these roles, Malak built a foundation in customer relations as a Customer Relations Representative at Datacom from January 2018 to December 2020. Malak Obeid completed a Bachelor's degree in Social Work/Criminal and Community Justice at Western Sydney University, graduating in February 2023.
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