Chelsea Croft

Chelsea Croft, MBA, is a Senior Billing Analyst in IS Business Applications at Nemours, with a focus on supporting end users in clinical and business applications, bedside technology, and electronic medical records since March 2025. Prior experience includes serving as the Manager of Revenue Cycle Systems and an Epic Systems Analyst IV at Lakeland Regional Health-Florida for nearly nine years, where Chelsea acquired certifications in Professional Billing, Charge Router, EpicCare Ambulatory, and Health Information Management. Chelsea has also held roles ranging from Epic Systems Analyst III to Medical Coder II and Account Receivable Analyst, demonstrating extensive expertise in coding accuracy and patient account management. Prior experience includes working as a medical scribe at Watson Clinic LLP, a receptionist at Auto-Owners Insurance, and a bank teller at MIDFLORIDA Credit Union. Chelsea holds a Master of Business Administration from Southeastern University, a Bachelor's in Health Sciences from the University of South Florida, and an Associate of Arts from Polk State College.