Malliha Fatima

Malliha Fatima is a skilled Product Designer II at NEOGOV, with previous experience as a Product Designer at Viv Technologies, where significant achievements included leading a CRM UX redesign that improved lead conversion by 25% and launched features across multiple platforms. Additionally, Malliha served as a Medical Billing Manager at Heal360 Clinic, enhancing team efficiency by 20%, and worked as a UX/UI Designer at RBC Royal Bank, pioneering design systems and engaging in user research to deliver innovative solutions. An education foundation from the University of Toronto, where a Master’s degree in Information with a focus on User Experience Design was obtained, complements a Bachelor of Engineering degree from Osmania University. Throughout a diverse career, Malliha has consistently contributed to enhancing user satisfaction and operational efficiency across various organizations.