Valeria Linnas has a strong background in quality management and internal auditing. Valeria worked at Neotech Development as the Head of Internal Audit Department starting from June 2019. Prior to that, they served as the Quality and Excellence Manager at Elisa in 2018. From 2015 to 2018, Valeria was the Quality Manager at Transcom, where they managed customer experience, ensured COPC standard requirements were met, and implemented continuous improvement projects. Valeria also worked as a Quality Manager at Arvato from 2009 to 2014, where they focused on maintaining high quality and customer service standards. Valeria's earlier experience includes working as a Quality Manager at Eitzen Group from 2004 to 2008, where they were responsible for maintaining and developing the company's Quality Management System.
Valeria Linnas's education history begins at Audentese Ülikool, although the specific dates of enrollment and degree or field of study are not provided. In terms of additional certifications, Valeria obtained an ISO 9001 Quality Management System certification from TJO Konsultatsioonid in February 2005. Valeria also obtained a Quality Management System Internal Auditor certification from TJO Konsultatsioonid in March 2005. Additionally, Valeria completed the Lean Managers Development Program from TJO Konsultatsioonid in 2015. Valeria became a Certified COPC Implementation Leader through COPC Inc. in October 2016. In 2017, Valeria achieved the Certified Scrum Master certification from Scrum Alliance. Valeria also earned the Lean Six Sigma Yellow Belt from The Council for Six Sigma Certification (CSSC) in 2018. Lastly, Valeria obtained the Lean Six Sigma Green Belt (ICGB) from GoLeanSixSigma.com in December 2020.
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