Jazmine James Csm, Cspo, Popm

Jazmine James, CSM, CSP-PO, and POPM, is an accomplished product owner and business analyst with extensive experience in digital services and enterprise applications. Currently serving at Neptune Technology Group since August 2020, Jazmine has been instrumental as a Dynamics 365 CRM subject matter expert, facilitating critical projects such as a subscription management framework and an enterprise contact center implementation. Previous roles include business analyst positions at IsoMetrix Software, where Jazmine gained proficiency in mobile configurations and external client training, as well as business support analyst work at Georgia-Pacific LLC related to the Infor M3 ERP system. Additionally, Jazmine has a rich background in management and customer service from various roles at Walmart and earlier experiences as a GSU Capstone intern focusing on SAP change management. Jazmine holds a Bachelor of Business Administration degree in Computer and Information Systems from Georgia State University.