Carmit Kiro possesses extensive experience in business operations and customer service, currently serving as a Business Operations Manager and customer experience lead at Nestlé Nespresso SA since April 2019. Prior to this role, Kiro was a Customer Service and Operations Manager at Clal Insurance, where responsibilities included division management and oversight of three section managers. In previous positions, Kiro successfully managed a service center, supervising 50 employees, and led four teams in sales and services at Pelephone, focusing on sales performance and process improvement. Kiro holds an MBA from The Hebrew University of Jerusalem and a Bachelor's degree in Economics, alongside ongoing education at Lahav Executive Education.
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