Panagiotis Dimitropoulos

Panagiotis Dimitropoulos has extensive experience in customer service and operations management, currently serving as Customer Relationship Center Operations Manager at Nestlé Nespresso SA since May 2021, where responsibilities include overseeing daily operations, managing a team, and enhancing customer satisfaction strategies. Prior roles include Customer Relationship Center Lead at Vodafone from December 2014 to March 2021, where Panagiotis managed call processing and established service level agreements. Additional experience encompasses positions as Customer Care Supervisor and Account Manager, focusing on team management, sales targets, and client relations, as well as a foundational role in inbound sales at hellas online. Panagiotis holds a degree from the National Kapodistrian University of Athens, completed in 2004.