Stéphane Burdin is a Global Customer Relationship Project Manager at Nestlé Nespresso S.A., where they lead the implementation and execution of strategic projects for customer service across Europe and the Asia Pacific. With 25 years of experience in the customer relationship management industry, Stéphane has consistently prioritized customer satisfaction and quality service. Previously, they held roles such as Team Leader at Air France and Site and Business Unit Manager at Nespresso France, where they developed strong leadership skills and managed sizable teams. Their career commenced as a Cultural Representative at Walt Disney World, demonstrating a commitment to service excellence from the outset.
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