Danilo Rafael

Danilo Rafael has a diverse professional background with significant experience in customer service and management roles. Danilo began with an administrative assistant position at Dinâmica Group and held various roles at Nestlé, including customer service assistant, contact center coordinator, and analyst of consumer services. Between 2019 and 2021, Danilo served as a Supervisor of Social CRM at plusoft Social. In terms of education, Danilo holds a Business Administration and Management degree from FAZP, a specialization in Communication and Marketing Management from Universidade de São Paulo, and has also studied Marketing Management at Faculdades Metropolitanas Unidas.