Alicia McMahon

Alicia McMahon has a diverse work experience spanning multiple industries and roles. Alicia started their career as a Customer Service Representative at Manulife Financial from October 2008 to January 2011. Alicia then worked at Rabideau Law as a Marketing and Sales Leader from January 2015 to February 2017. Alicia joined MCAP in March 2017 and held the position of Mortgage Servicing Representative until April 2019. Alicia then transitioned to the role of Business Analyst | Origination Agile Team at MCAP from April 2019 to April 2022. Currently, they are employed at nesto where they have been working as a Senior Business Analyst since April 2022 and recently transitioned to the role of Product Owner in February 2023.

Alicia McMahon has a diverse education history. In 2014, they attended triOS College Business Technology Healthcare and obtained a Web Applications Specialist degree in the field of Web Applications Specialist. Prior to that, they attended the University of Toronto from 2006 to 2007, where they studied psychology. Before their time at the University of Toronto, they attended the University of Waterloo from 2005 to 2006, focusing on biomedical life science. In addition to their formal education, Alicia has also obtained various certifications, including Business Benefits Realization Foundations, What Is Business Analysis?, Building Rapport with Customers, Business Analysis Foundations: Business Process Modeling, Business Analyst and Project Manager Collaboration, Customer Service Mastery: Delight Every Customer, Requirements Elicitation and Analysis, Business Analysis Foundations, Business Analysis Foundations: Competencies, and Agile Requirements Foundations, all through LinkedIn. These certifications span from November 2020 to February 2022.