Desire S.

Desire S. has a diverse work experience, starting with their most recent position as a Community Manager/Social Media at nesto. In this role, they developed and implemented a digital content strategy for major social media platforms, conducted social media audits and SWOT analysis, and coordinated with various teams to ensure brand consistency.

Prior to nesto, Desire worked at Uber in various roles. As a Senior Expert - GLH Specialist, they handled driver accounts, resolved issues, and managed cross-functional workflows. They also worked in UberEATS, creating menus, assisting with onboarding, and addressing customer concerns. Additionally, they provided technical and regulatory information to Uber's partner-drivers as an Expert.

Desire also has experience as a Caller Outreach/Data Entry Clerk at Uber, where they assisted driver partners in getting on the road and performed document auditing. Furthermore, they held positions at Gaspard LP, where they served as a Team Lead, providing direction to a team during universities' convocations, and Saint-Laurent Hyundai, where they worked as a Front Desk Receptionist.

Desire's earlier work experience includes being a Public Relations Specialist at Lider Marketing, handling advertisement and website content, writing press releases, and working as a Customer Service Representative and Key Holder at Centre Du Rasoir, where they assisted customers, acted as a point of contact for managers, and managed inventory.

Finally, they had a short-term role as a game day animator for pre-game events at the Montreal Alouettes.

Desire S. has pursued a varied educational path related to public relations, communications, business management, and economics. They began their education journey by earning a Diploma in Public Relations and Communications from Concordia University in 2013. Subsequently, in 2015, they enrolled at the University of Ottawa to pursue a Bachelor of Arts degree in public relations and communications.

Prior to their university studies, Desire S. completed their high school education at Cegep Champlain St. Lambert from 2009 to 2012. During this time, they obtained a DEC (Diploma of Collegial Studies) in Business Management, focusing on Sports Marketing and Management.

After completing their diploma in public relations and communications, Desire S. returned to Concordia University in 2012 to pursue a Bachelor of Arts degree in Economics. The completion date for this degree is not provided, indicating that Desire S. is currently still pursuing their undergraduate studies at Concordia University.

In addition to their academic achievements, Desire S. has also obtained certifications in Social Media Marketing from HubSpot Academy. These certifications were obtained in March 2023.