Bill Byrne

Bill Byrne has a diverse work experience in the field of IT support. Bill started their career at Geek Squad in 2002 as an IT Support Specialist, specializing in diagnosing computer software and hardware issues and performing repairs and upgrades on PC components. In 2006, they joined Carnegie Mellon University - Tepper School of Business as an IT Support Specialist, providing end user/desktop support for faculty, staff, and MBA students. Bill was responsible for deploying new technical equipment and collaborating with colleagues to solve advanced issues. In 2020, Bill joined Net Health as an IT Infrastructure Engineer, contributing to the management and maintenance of the company's IT infrastructure and providing service desk support.

Bill Byrne attended PennWest Edinboro from 2000 to 2001, where they studied Computer Science. Bill has also obtained various certifications, including "Learning IP Addressing," "Networking Foundations: Networking Basics," "Windows Server 2012 R2: Deploy Manage and Maintain Servers," "Windows Server 2016: Installation and Configuration," "Windows Server 2019: DHCP and DNS," "Windows Server 2019: IP Addressing," "Windows Server 2019: Install and Configure Active Directory," "CompTIA Network+ (N10-007) Cert Prep: 4 Making TCP/IP Work," "Azure Active Directory: Basics," and "Windows 10: Troubleshooting for IT Support." These certifications were received from LinkedIn, with the most recent obtained in January 2021 and December 2020.