Shivam Goswami

Shivam Goswami is a seasoned professional with extensive experience in product ownership and business analysis. Currently serving as a Product Owner at Net Solutions since February 2022, Shivam previously contributed to Watermark from November 2014 to March 2022 in various capacities, including Business Analyst and Senior Software Support Specialist (Team Lead). Prior experience includes a role as Customer Care Officer at Convergys in 2013-2014, where responsibilities included customer issue resolution, and as a Sales Representative at Biz Centric from 2012 to 2013, focusing on sales and customer problem resolution. Shivam holds a Bachelor of Commerce degree from M.J.P.R University, obtained in 2013.