Hanneke van der Horst

Head Of User Experience at Net2Grid

Hanneke van der Horst has a diverse work experience spanning several years. Hanneke is currently the Head of User Experience at NET2GRID since April 2021. Prior to that, they worked as a Value Stream Lead at Eneco from January 2021 to April 2021.

Their longest tenure was at Quby - we create Toon, where they held various roles. From February 2019 to January 2021, they were a Value Stream Lead, responsible for leading a team of 25 people and managing the end-to-end process for the Energy insights & services domain. From September 2015 to February 2019, they served as the Head of UX/Design, overseeing a team of 9 design specialists and focusing on UX strategy and concepts for all products. From March 2010 to September 2015, they were the UX Lead, responsible for the user experience of the smart thermostat Toon, collaborating with the business and marketing teams to align UX with business goals and customer needs.

Earlier in their career, Hanneke worked as a Product Marketing Manager at Home Automation Europe, where they provided marketing consultancy and managed the coordination of PoCs and pilots. Hanneke also conducted qualitative and quantitative research to improve the tested solutions. Prior to that, they worked as a Project Coordinator at Stichting Kennis- en Adviescentrum ILSE from March 2002 to July 2005.

Overall, Hanneke van der Horst's work experience showcases their expertise in user experience, design, and strategic leadership in the energy and home automation industries.

Hanneke van der Horst completed their undergraduate degree in Industrial Design Engineering from Delft University of Technology, where they studied from 1995 to 2005. Later on, they pursued further education at Beeckestijn Business School, where they obtained a postdoc degree in Customer Insights & Marketing Intelligence. Additionally, Hanneke also earned a Nima Marketing B degree from NIMA, Nederlands Instituut voor Marketing. The years of completion for their postdoc and Nima Marketing B degrees are not provided.

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