Nyasia Armand

Nyasia Armand is a professional with extensive experience in IT support, currently serving as a Solution Support Technician at Netsmart since November 2023. Prior roles include Software Support Technician positions at both Netalytics and SMART Management, Inc. since February 2020, where responsibilities involved providing technical assistance and resolving software issues. Earlier experience includes a role as a Help Desk Analyst at Gilbane Building Company and a Sales Associate at Bed Bath & Beyond, demonstrating strong communication skills and customer service abilities. Nyasia holds an Associate's degree in Information Technology from Year Up United and a High School Diploma in Jazz Studies from Boston Arts Academy.