Brandon T. Williams

Brandon T. Williams, a Certified ScrumMaster (CSM®) and ITIL® 4 certified professional, has over a decade of experience in various leadership roles within the technology and support sectors. Since joining NetApp in October 2010, Brandon has progressed from Senior Support Account Manager for the US Public Sector to Manager of Support Account Management, overseeing a team dedicated to enhancing customer experiences in a rapidly evolving hybrid-cloud environment. Previous roles include project management and support positions at Avaya, Xerox, Nortel Networks, and a youth mentoring role at the City of Reidsville Teen Center. Brandon is currently pursuing an MBA at NC State Poole College of Management, building on a Bachelor of Science in Electronics Computer Technology from North Carolina A&T State University.