Marcel Prioteasa

Marcel Prioteasa has a diverse work experience that spans over several years. Marcel started their career in 2008 as a PR manager at Realitatea TV Timisoara, where they planned and organized events to promote the TV channel's image. Marcel also worked closely with the sales team, generating profit through events, selling advertising, and obtaining sponsorships.

In 2011, Marcel joined Internet Marketing OnLine Timisoara as a Customer Service Representative before becoming the Sports Betting Customer Support Manager. In this role, they led a team of customer support agents and focused on providing excellent support to clients based on agreed budgets. Marcel also provided feedback and coaching to support agents and collaborated with product and marketing managers.

Marcel then moved on to GIMO Global Interactive Marketing Online Ltd, where they held various positions. Marcel started as the Head of Client Care and VIP Department, building and leading a customer support office in London. Marcel then became the Head of Business and Customer Operations, responsible for strategical planning, optimizing procedures and communication between offices, and minimizing operational costs. During their tenure, Marcel successfully decreased operational costs by 14% in the first 3 months and by 23% after 6 months.

Later, Marcel was promoted to Chief Operating Officer, where they had executive responsibility for global operations and developed a strategically aligned Operational Centre of Excellence. Marcel led a team of professionals across various domains, incorporating commercial value and customer experience improvement in every decision and delivery.

Currently, Marcel is the Chief Executive Officer at NetBet, where they started in 2019. As CEO, they hold the highest executive position in the company, overseeing all operations and providing strategic leadership. Additionally, Marcel has experience as an Anti Money Laundering Officer at NetBet.

Overall, Marcel Prioteasa has demonstrated strong leadership and management skills throughout their career, with a focus on optimizing operations, improving customer experience, and driving business growth.

Marcel Prioteasa attended West University of Timisoara from 1998 to 2002, studying Public Relations/Image Management. In 2020, they obtained a certification as a PML Holder from the UK Gambling Commission.