Taneka Oliver

Taneka Oliver has over 20 years of experience in the IT industry. Their most recent job was as the Help Desk Manager at RWD Consulting, from May 2021 to July 2022. Prior to that, they worked as the Desktop Services Technician Lead at Burke Consortium, where they supervised a team of technicians in providing desktop support for 900+ users. Taneka also worked as an Information Technology Manager at Third Way, where they planned, organized, controlled, and evaluated the operations of information systems. Taneka worked as a Coordinator, Desktop Services at Boston Properties and a Desktop Engineer at Winston & Strawn LLP in the past. In 2022, they joined NetCentrics as the Help Desk Operations Manager. Throughout their career, they have developed and executed policies and procedures, coordinated and executed large-scale IT projects, and provided second and third-level support to users.

Taneka Oliver has pursued multiple degrees in the field of technology. In the year 2010, they completed their Bachelor's of Science in Computer Management and Information Systems from the University of Maryland Global Campus. Afterward, in 2012, they continued their education at the University of Maryland Global Campus and earned a Bachelor's of Science in Cyber Security. Presently, they are pursuing a Master's of Science in Cloud Computing Systems from the same university, which is likely to be completed in the year 2023.

In addition, Taneka Oliver has obtained various certifications to enhance their skills and knowledge. Taneka acquired Cloud Essentials from CompTIA in the year 2014 and IT Information Library Foundations Certification (ITIL)v4 from PeopleCert. Recently, in December 2020, they obtained CompTIA Security+, which indicates their expertise in Cyber Security.