Lauren Beckert

Lauren Beckert is an experienced IT professional currently serving as the Manager of Help Desk Operations at Your Tech Team LLC since March 2018. Lauren's responsibilities include senior engineering, help desk management, and reconciliation support for billing, focusing on IT Managed Services and Managed Security Services for diverse clients. Previous roles include Supervisor of Help Desk Operations and Senior Technology Support Specialist at Technical Adventures, along with positions at VISN-IT as a Technical Engineer and Field Service Engineer, demonstrating expertise in managing customer networks, hardware, and software support. Additional experience includes a Computer Technician role at Watchung Hills Regional High School, a Service Desk Technician position at VISN-IT, and prior administrative and customer service roles in various companies. Lauren holds an Associate's degree in Network Systems Administration from DeVry University.