MJ Cascio, FPC

Implementation Project Lead at Netchex

MJ Cascio, FPC has a diverse work experience. They started their career as an Assistant Store Manager at Blockbuster from September 2009 to July 2011. In this role, MJ Cascio was responsible for maintaining store organization, restocking products, resetting displays and end caps, as well as recruiting and training employees.

Following that, MJ Cascio worked at Global Monitoring Solutions as the Director of Operations from October 2012 to January 2021. As the Director of Operations, their role at Global Monitoring Solutions involved overseeing a UL Listed Central Station, monitoring various alarm systems, including security, fire, medical, supervisory, elevators, and video surveillance.

Later, MJ Cascio joined APS in January 2021 and served as a Service Coordinator/False Alarm Coordinator until May 2022. In this position, they managed service coordination and false alarms, ensuring efficient operations and customer satisfaction.

Currently, MJ Cascio is employed as a Client Services Representative at Netchex since May 2022. As a Client Services Representative, their responsibilities include providing support to clients and ensuring their satisfaction.

Overall, MJ Cascio's work experience highlights their expertise in customer service, operations management, and coordination.

MJ Cascio, FPC has a diverse education history. In 2008, they obtained a High School Diploma in General Studies from Denham Springs High School. They then pursued further education in the field of Information Technology, starting in 2013 and ending in 2016, at Colorado Technical University-Online. However, it is not specified if they obtained a degree during this time. Currently, MJ is enrolled at Capella University, pursuing a Bachelor's degree in Information Technology, which is expected to be completed in 2023.

In addition to their formal education, MJ Cascio, FPC has obtained several certifications. In 2013, they achieved the CSAA Level One Operator certification from The Monitoring Association. They further enhanced their knowledge in the security field and acquired the Video Analytics Within IP Cameras, NVR, and iVMS certification from Hikvision in 2019. In 2020, they achieved the CSAA Level II Certified certification from The Monitoring Association. MJ also holds the Alarm.com Certified Technician certification from Alarm.com, obtained in 2021. They have recently obtained the Real estate certificate from the Bob Brooks School of Real Estate And Insurance, Inc in 2021, and the Fundamental Payroll Certification from the American Payroll Association (APA) in 2022.

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Timeline

  • Implementation Project Lead

    October 1, 2023 - present

  • Client Services Representative

    May, 2022