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Zelenka Olynyk

Director Of Customer Success at Netcoins

Zelenka Olynyk has a diverse work experience spanning over a decade. Zelenka started their career in 2006 as a Pool Supervisor at Atlantis Swim Programs and Pedalheads, where they managed the daily operations of swimming lessons and handled administrative duties. Zelenka worked closely with the owner and off-site managers to enhance profitability and drive the business forward. In 2013, they joined Target as a Sales Lead Executive, leading a team of 45 members and emphasizing a safe and vibrant team culture. Zelenka also played a crucial role in recruiting and hiring top talent. Zelenka then moved on to Payfirma in 2015 as the Manager of Customer Success, focusing on developing customer success best practices and driving product adoption. Lastly, Zelenka served as the Director of Customer Success at Netcoins Inc. from 2018, where they facilitated the easy buying, selling, and understanding of cryptocurrency for Canadians, ensuring customer satisfaction and security.

Zelenka Olynyk completed their Master's of Management from The University of British Columbia from 2012 to 2013. Prior to that, they pursued a Bachelor of Science (B.Sc.) degree with a major in Biology from The University of British Columbia (UBC) from 2007 to 2011. In addition to their academic qualifications, they obtained a certification as a Certified Persuasive Inquirer from VorsightBP in June 2015. No specific field of study is mentioned for their Master's degree.

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Timeline

  • Director Of Customer Success

    February, 2018 - present