Katja Lehmann

Katja Lehmann is an experienced professional in process design and improvement, currently serving as Abteilungsleiterin Process Design & Improvement at NetCologne since February 2020. Previous roles at NetCologne include Leiterin Prozesse, Projekte & Digitalisierung and Leiterin Operations. Prior to joining NetCologne, Katja held multiple positions at Unitymedia from September 2013 to December 2019, including Director Process Management and Prozessmanagerin Customer Experience Management. Katja's extensive background in quality and customer satisfaction was developed during a decade at Deutsche Telekom, where roles included Senior Experte Qualität und Kundenzufriedenheit and various positions in project management and customer service. Educational qualifications include a degree in Business Administration from Fachhochschule der Wirtschaft (FHDW), completed between 2003 and 2006.