Giovanny Alabi

Giovanny Alabi is a seasoned professional with extensive experience in quality assurance and sales architecture. Currently serving as a Network Access Quoting Specialist and Manager at Sangoma since May 2022, Giovanny has been an integral part of NetFortris, a Sangoma Company, since December 2011, holding roles including Sales Architect/Presale Manager and Team Lead/Quality Assurance Manager. Responsibilities have encompassed managing in-house quality standards, overseeing performance, and supervising production, alongside achieving HR objectives through employee recruitment and training. Prior experience includes serving as a Quality Assurance Team Lead at TELUS International Central America from October 2008 to December 2011, where analysis of call trends and performance feedback were key functions. Giovanny holds a Bachelor's Degree in Business Administration and Management from Franklin University (2011-2014) and a General High School Degree from Colegio Salesiano Santa Cecilia (1993-2004).