Jennifer Heckathorn

Jennifer Heckathorn is an experienced professional in client success and operations, currently serving as the Director of Client Success at NetGain Technologies, LLC since March 2025. Prior to this role, Jennifer held leadership positions at CINC, including Director of Client Service Operations and Manager of the Client Success Team, as well as at Commissions Inc. (CINC) as Client Success Team Lead - VIP Channel and Client Success Partner - VIP Channel, where recognition as Success Partner of the Year was achieved for two consecutive years. Previous roles include Account Executive and Technical Recruiter/Resource Manager at M9 Solutions, and an Undergraduate Research Assistant at Georgia Tech's Institute for Leadership and Entrepreneurship. Jennifer began the career with a Social Media Marketing Internship at Black Tie Creative LLC. Educational credentials include a Bachelor’s Degree in Business Administration from Georgia Tech Scheller College of Business.