Gertjan de Graaf

Gertjan De Graaf is an accomplished ITSM Architect at Nederlands Forensisch Instituut, with extensive experience as CEO, Founder, and Service Manager at TeamWorkingSolutions since April 2007. Gertjan specializes in ITIL Service Management, Service Design, and Service Architecture, and has successfully led various service and product management improvements for large accounts at Cegeka. Previous roles include Senior Service Manager/ Product Owner at Schiphol, Technical Coordinator for IT Performance Improvements at PGGM, and Chief Product Officer at ITPA Group. Gertjan has a strong background in managing service coordination across multiple sectors, including telecommunications and governmental IT services, demonstrating expertise in service level management and continual service improvement.

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Netherlands Forensic Institute NFI

The Netherlands Forensic Institute (NFI) strives to be the most innovative and customer-focused supplier of forensic products and services, with the aim of providing reliable information from traces to national and international organisations that fight for peace, justice and safety. The NFI has an English LinkedIn company page for updates for our international clients. For international updates, please visit and follow our English LinkedIn company page.


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