Holger Brink

Holger Brink is a seasoned IT professional with extensive experience in ServiceNow architecture and implementation. Currently serving as Technical Director and Chief ServiceNow Architect at NetImpact Strategies Inc., Holger has previously held key roles at Kyndryl and IBM, focusing on ITSM, ITOM, and large-scale implementations across diverse sectors including telecommunications, government, and banking. Holger's expertise encompasses technical engagement leadership, integration strategies, and the development of best practices for ServiceNow solutions. Additionally, Holger has contributed to academia as an Adjunct Faculty at the University of Phoenix and has rich experience in business process management and IT asset management from previous roles at CNA Insurance and ABN AMRO. Holger holds multiple degrees from the Illinois Institute of Technology and certifications in ITIL.