Katherine Castro is an experienced professional with a diverse background in operations, training, and communications. Currently serving as the Northeast Regional Manager for Service Hub Operations at NetJets since October 2019, Katherine specializes in creating communications and providing training to third-party vendors and internal business partners. Previous roles include Training and Support Specialist at NYU Langone Health, where Katherine conducted training for financial systems, and Data Entry Specialist at Moat, focusing on marketing analysis. Katherine's extensive experience in the airline industry includes roles as Inflight Trainer Supervisor and Service Training Instructor at Emirates, where management and training of multicultural teams were key responsibilities. Katherine began a career in media as a Segment Producer for ABS-CBN Corporation. Education credentials include a Certificate in Disruptive Strategy from Harvard Business School Online and a Bachelor of Arts in Business/Corporate Communications from the University of Santo Tomas.
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