Azzeddine Tber

Azzeddine Tber has extensive work experience in various roles within the telecommunications industry. From 2007 to 2017, they worked at Oracle, starting as a Senior Technical Support Engineer and eventually becoming a Senior Manager in Global Systems Support. In this role, they managed global escalations and engineering engagements for Oracle products, coordinated cross-departmentally to resolve customer issues, and monitored trouble tickets and staff performance. Azzeddine also supported staff growth and development, performed employee performance and salary reviews, and contributed to the organization's operational strategic plan. Additionally, they facilitated the installation of VOIP infrastructure and led a global team of multiple level support engineers.

In 2017, Azzeddine joined netnumber Global Data Services as the Sr. Manager for the Americas and APAC regions. In this position, they oversaw operations and customer support in these regions. Azzeddine then moved on to become the Director of Global Support and later the Director of Operations | Customer Success. In these roles, they focused on implementing efficient operational processes, promoting teamwork and employee satisfaction, and reducing employee stress.

Azzeddine Tber's additional work experience includes roles such as Manager, Sustaining Engineering at NaviPath, Inc.; Team Lead, Operations at UNIFI Communications; and Supervisor, Customer Service at BayBank Call Center.

Azzeddine Tber holds a Master of Science degree in Management/Leadership from Southern New Hampshire University. Azzeddine also earned a Bachelor's degree in International Business from the same institution. Additionally, they have obtained several certifications, including "Presenting to Senior Executives," "Motivating and Engaging Employees," "Executive Leadership," "Goal Setting: Objectives and Key Results (OKRs)," and "Managing New Managers" from LinkedIn. The most recent certification, "Presenting to Senior Executives," was obtained in December 2021.