Amanda Shadrack

Amanda Shadrack has a diverse work experience spanning over several years. Amanda currently works as a Customer Success Manager at Netomi since March 2023. Prior to this, Amanda worked at BroadPath from March 2020 to February 2023, where they held the position of Director of Operations.

Before their role at BroadPath, Amanda worked as a Director of Customer Success at Simplilearn from May 2017 to April 2020. Prior to that, they were an Operations Manager - Wireless Care Technical Support at Conduit Global from October 2015 to April 2017.

Amanda also has experience working at Relias Learning, where they played a crucial role in establishing the Client Care Department and handling various customer service and support needs. Amanda'stenure at Relias Learning lasted from January 2013 to October 2015.

Earlier in their career, Amanda worked as an Operations Manager at Datrose from April 2011 to September 2012 and as a Sales Manager at Alorica from February 2010 to February 2011. Amanda has also served as a Senior Operations Manager at Convergys from December 1999 to February 2010, where they managed Sales and Service Contact Centers and demonstrated exceptional performance.

Before entering the contact center industry, Amanda worked as a National Account Manager at Nicholas and Company from January 1997 to December 1999.

Throughout their career, Amanda has showcased leadership skills, successfully handled customer needs, implemented strategies, and achieved targets.

Amanda Shadrack attended Florida State College, where they studied Computer and Information Sciences, General. No specific dates or degree information were provided.