Cindy Günzel

Customer Success Manager at Netrivals

Cindy Günzel has over 20 years of professional experience, starting in 2002 as a Congress Coordinator for national and international events at Palau de Congressos de Catalunya. From 2004 to 2006, they worked as a Business Event Coordinator at Princess Hotels & Resorts and The Gates Hotel Diagonal Barcelona.

In 2006, Cindy joined RAYTHEON PROFESSIONAL SERVICES GMBH, where they held roles such as Training Administration Specialist and Administration Support GTO. Their responsibilities included training planning and delivery management support, logistics, scheduling, certification issuance, and database updates.

Cindy then moved on to Autodesk in 2017, working as a Client and Partner Service Representative. Their duties included ensuring customer satisfaction, acting as a liaison between departments, educating customers and partners on available resources, and generating reports. Cindy was later promoted to Customer Success Specialist, where they focused on driving engagements, collaborating with sales teams, developing territory plans, and supporting the closure of renewals.

Most recently, Cindy has become a Customer Success Manager at Netrivals since 2022.

Cindy Günzel's education history includes attending the TÜV Privatschule für Wirtschaft und Tourismus from 2000 to 2002, where they obtained a certification as a Zertifizierter Touristikassistent. Additionally, they have obtained two certifications from Raytheon Professional Service: the Raytheon Six Sigma Specialist Qualifications Bronze in January 2009, and the Raytheon Six Sigma Specialist Qualifications in December 2008. No specific field of study is mentioned for their education at the TÜV Privatschule.

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Timeline

  • Customer Success Manager

    February, 2022 - present