Jaylen J. Galloway is a skilled IT professional with a Bachelor of Applied Science in Information Systems Technology from Southern Illinois University, Carbondale. Currently serving as a Tier 2 Computer Support Technician at Netrix Global since March 2024, Jaylen has accumulated valuable experience in technical support roles, including positions as a Technical Support Analyst at Alberici Constructors and a Direct Support Professional at Sevita. Additionally, Jaylen has held IT-related positions at Southern Illinois University, including IT Hardware Supervisor and IT Service Desk Technician.