Alejandro Hernandez

Alejandro Hernandez is a skilled Client Services Engineer Level 3 at netsapiens since September 2018, specializing in the installation, deployment, troubleshooting, and maintenance of a proprietary Voice Over IP system. Previously, Alejandro served as a Senior VoIP Engineer at RECSA Argentina, managing the networking department and overseeing the operational core system for multiple countries. Earlier experience includes working as a Service Desk Specialist for PlayStation and as a Customer Support Representative at SYKES, providing technical support for various audio and video devices. Alejandro holds degrees in Microsoft Server Administration, Agile Methodologies, and Computer Science from esteemed institutions, showcasing a strong foundation in technology and project management.