Ann Marie Duross

Ann Marie DuRoss is a seasoned professional with extensive experience in customer success operations, digital content management, and business analysis. Currently serving as the Customer Success Operations Manager at NETSCOUT since January 2014, Ann Marie is responsible for developing customer success strategies, overseeing content creation for the customer portal, and driving engagement through targeted campaigns. Previous roles include Digital Content Manager and Senior Business Operations Analyst at NETSCOUT, Sales Analyst at High Street Partners, and Global Pricing Specialist at Analog Devices. Ann Marie holds a degree in Education from Fitchburg State University, complemented by earlier relevant experience in sales support at Sun Microsystems.