Nicole Y.

Nicole Y. is an accomplished professional with extensive experience in management and business development. Currently, Nicole serves as the Founder and COO of The Maternity Market Pty. Ltd. since December 2019 and as the Contact Center Manager for Woolworths Group since September 2019. Prior to these roles, Nicole held the position of Contact Center Manager at Freedom Insurance from November 2011 to August 2019, where significant contributions to strategic planning and service improvements were made. Earlier, Nicole was a Business Development Manager at Zintel, focusing on B2B sales and client relationships, and began a career at Salmat as a Sales Agent and Acting Team Leader, where achievements included meeting targets and fostering a collaborative team environment.