Christopher Adam O'Toole has over 20 years of experience in the technology industry, with a focus on network performance management, application performance management, and customer support. Christopher Adam currently works at NETSCOUT as a Principal Remote Support Engineer, where they provide installation, migration, and support services for their network and application performance management solutions. Prior to NETSCOUT, they worked at Cisco for six years as an Engineer IV, providing top tier support for Cisco Unified Communications Manager. Christopher Adam also worked at HP for two years as a Technical Solutions Consultant, supporting 3Com voice products. Before that, they worked at 3com as a Global Product Support Engineer, handling technical support cases for their line of VoIP products. Christopher Adam began their career at PSINet, Inc. as a Support Engineer, providing installation and ongoing support for business-class Internet services. Throughout their career, they have gained expertise in a wide range of technologies and has acted as a mentor and subject matter expert for their colleagues.
Christopher Adam O'Toole attended the University at Albany, SUNY from 1989 to 1994, where they earned a Bachelor of Arts degree in Anthropology.
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