Sue has served as a technology executive with extensive experience in healthcare, financial services, payment systems, and telecommunications; working for such companies as Visa, Wells Fargo, Kaiser Permanente, and AT&T. Sue has led large teams of technology professionals and considers her specializations to be business intelligence, service and performance management, governance, process improvement, and change. She has coordinated and delivered technology project portfolios valued at over $3B.
Sue has served on various banking and technology associations including CommerceNet and the Global Payments Council. She participated in Hewlett Packard's Financial Services Industries' Customer Advisory Council and was a member of the Information Technology Commission for the State of California.