Tracy Hanks

Tracy Hanks has a diverse range of work experience that spans across several industries. Tracy worked at Network Homes Ltd as a Resident Engagement Officer and a Customer Service Advisor, gaining valuable experience in the public sector. In their role as a Customer Service Advisor, Tracy handled a wide range of calls and demonstrated problem-solving and diplomatic skills.

Prior to that, Tracy worked at QRS Market Research Ltd as an Interviewer and Facilitator. Tracy liaised with various venues to host and organize focus groups for renowned retail companies and manufacturers. Additionally, Tracy conducted research interviews on behalf of UK banks to gain insights into economic growth and development.

Tracy also has experience in the education sector, having worked at Circles Montessori Nursery as a Nursery Nurse, SENCO Officer, and First Aid Officer. Tracy monitored children's progress, planned activities, and ensured a safe environment through risk assessments and regular meetings with parents and key workers.

Before joining Circles Montessori Nursery, Tracy served as a Key Worker at Orchardhousepreschool. Tracy'sresponsibilities included maintaining progress and development charts for children and ensuring their care and safety. Tracy also conducted risk assessments and trained colleagues on safeguarding and legislation.

Tracy's earlier experience includes working as a Market Research Manager at ICM Research, where they managed a team of eight staff members. Tracy conducted regular staff meetings, monitored performance, and provided training and coaching.

Additionally, Tracy worked as a Nursery Nurse at Orchard House Pre-School and served as the chairperson of the committee. Tracy actively participated in monthly board/committee meetings and contributed to decision-making processes.

Overall, Tracy Hanks has demonstrated a diverse skill set, including customer service, research, childcare, leadership, and team management in their various roles throughout their career.

Tracy Hanks attended Stoke Newington Secondary School from 1994 to 1997, where they pursued their GCSE. In 2008, they enrolled at Hertford Regional College and completed their Early Years Education degree in 2009.