Osama Awad

Osama Awad is a skilled Quality Analyst currently employed at Network International since June 2024. Prior to this role, Osama gained experience as a Technical Support Officer at Safwa Islamic Bank from November 2022 to June 2024, and as an Information Technology Operator at Jordan Kuwait Bank from December 2020 to November 2022. Responsibilities included ensuring operational procedures were documented, resolving customer complaints, documenting incidents, managing backups, providing training, and coordinating with the data center manager. Osama holds a Bachelor's degree in Computer Science from Alzytonnah University, earned between 2016 and 2020.