Prakash Tiwari is a seasoned professional with extensive experience in Quality Assurance and Technical Support within the Salesforce ecosystem. Currently serving as the Salesforce QA Manager at NeuraFlash, Prakash heads the India QA Business Unit and supervises a team of nine consultants, blending hands-on contribution with managerial duties. Previously, Prakash held multiple roles at Salesforce, including Principal Swarm Lead and Principal Product Advisory Engineer, where responsibilities encompassed leading technical support teams, fostering relationships with stakeholders, and managing multiple customer engagements. Additional experience includes positions at Syntel and Cognizant Technology Solutions, focusing on testing and Quality Assurance for various Salesforce projects. Prakash holds a Bachelor of Engineering in Biotechnology and an Executive Education Certification in Product Management from the Indian School of Business.
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