Susan Shaffer is a seasoned business architect currently providing strategic advisory services at NeuraFlash, focusing on Salesforce and Amazon platforms to enhance client end-user experiences, particularly in AI and contact centers. Previously, as a Lead Solution Engineer at Salesforce, Susan tailored technical sales strategies for enterprise manufacturing clients and demonstrated solutions that aligned with business needs. With a background in CRM at Micro Focus and Hewlett Packard Enterprise, Susan has consistently managed Salesforce implementations while enhancing operational governance. Early career roles at Air Products included marketing project management and account management, leading to significant sales achievements. Susan holds an MBA in Marketing from Lehigh University and a BS in Computer Engineering from the University of Pittsburgh.
This person is not in any teams
This person is not in any offices