Julio Castillo serves as Jefe de NOC for Neutral Networks since January 2017, focusing on telecommunications network monitoring and strategies for maintaining customer SLAs, along with hardware and software solution architecture for NOC Data & Voice Network. Prior experience includes roles as Coordinador de operaciones for Independent Telecommunications Consultant Services, providing consulting and project support from January 2014 to February 2017; Service Engineer at Ericsson, delivering core technical solutions; Network Technical Support at Maxcom, providing technical support for NGN products; and Operations Senior Engineer at Manning Global GmbH, focusing on technical operations for Carrier Hosted Solutions. Early roles also include Operations Engineer at Axtel, Project Manager at Sinergia Castillo, Network Technical Supervisor positions at Telefonica Comunitaria and Maxcom, and Switch Engineer at Telefonica. Julio Castillo holds an engineer's degree in electronic engineering and communications from Universidad Autónoma de Nuevo León.
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