Jack Burgess has been a Technical Support and Service Management professional at BHID Group since February 2017, focusing on delivering exceptional technical support and service delivery to end users. Prior to this role, Jack served as an IT Support Engineer, managing PC maintenance and troubleshooting for over 300 staff. Jack's earlier experience includes positions as an IT Assistant and Customer Service Associate/Security at THE FED from May 2015 to February 2017. Jack holds a Bachelor’s Degree in Computer Systems Networking and Telecommunications from The University of Salford, as well as a BTech in IT Practitioner from Bury College. An educational background also includes attendance at Prestwich Arts College.
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