Christopher Sisson

Christopher Sisson is a highly experienced Contact Center Engineer and Genesys Consultant with extensive expertise in Genesys Cloud and PureConnect, having worked at New American Funding since December 2022 and CX Advocates since January 2022. Prior experience includes serving as a Team Lead and Sr. Infrastructure Systems Engineer at Genesys, where Christopher managed a small team and handled various Genesys solutions for over ten years. Christopher's professional background also encompasses roles at Genesys | Interactive Intelligence as a Sr. QA Engineer and Training Consultant, as well as academic positions as an Associate Graduate Faculty at Ball State University and an Instructor at Ivy Tech Community College, where Christopher taught courses on Unified Communications and IT topics. Christopher holds a Master's degree in Information and Communications Sciences from Ball State University.