Emily Casto

Emily Casto is an experienced professional in customer success operations and employee assistance programs, currently serving as Manager of Customer Success Operations and Manager of EAP Training and Events at New Directions Behavioral Health (now Lucet) since August 2016. Previously, Emily worked as a Member Advocate at E4 Health from November 2013 to August 2016, providing phone support and referrals for clients. Prior roles include Intake Specialist at The Wellness Corporation, Intern at Horizons for Homeless Children, Server at Flats Organic Pizzeria, and Service Desk employee at Bob's Stores. Emily holds a Bachelor of Arts in Sociology from Clark University, earned in 2012.