Avery Hammer

Avery Hammer has a diverse background in customer service and case management, currently serving as Case Program Manager at New Friends New Life since November 2021, where previous roles included Case Manager and Receptionist/Intake Coordinator. Prior experience at Goodman Manufacturing involved managing logistics and customer relations, effectively handling high-value orders. As a Cashier Customer Service representative at Specs Liquor, valuable skills in customer engagement and safety were developed. During tenure as a Math and Statistics Tutor at Stephen F. Austin State University, Avery advanced to Team Lead, promoting training and outreach initiatives. Earlier roles at Barnes & Noble, Inc. and an internship with the Alcohol and Drug Abuse Council of Deep East Texas provided foundational customer service and counseling experience. Educational accomplishments include a Bachelor of Science in Psychology from Stephen F. Austin State University and ongoing pursuit of a Master of Science in Mental Health Counseling at Southern Methodist University.