NJ Transit
- MacAry Fils-Aime
MF
MacAry Fils-Aime
Call Center Director at NJ Transit
Macary Fils-Aime has extensive experience in customer service and transit operations, currently serving as Call Center Director at NJ Transit. With a background in managing customer service field operations, transit information centers, and training programs, Macary also holds multiple certifications in emergency services and entrepreneurship. Additionally, Macary is a Notary Public in the State of New Jersey and a Realtor Sales Associate with a strong track record in real estate sales and property management.
Timeline
Call Center Director
March, 1991 - present
Manager, Customer Service Field Operations
February, 2009
Manager, Customer Contact
February, 2006
Manager, Transit Information Center
May, 2000
Training Supervisor, Transit Information Center
February, 1996
Supervisor, Transit Information Center And Customer Service Field Representative, Customer Service
October, 1991
