Melissa Bruce is an accomplished professional with extensive experience in database administration and program management. Currently serving as a Database Administrator II at the New Mexico Department of Information Technology since November 2023, Melissa previously held the position of Sr. Program Manager at T-Mobile for two decades, where strategic initiatives were led to enhance business objectives through data analytics and reporting. Additional roles at T-Mobile included Systems Experience Manager, where retail prepaid user acceptance testing was overseen, and multiple support analyst positions focusing on improving operational efficiency and customer satisfaction. Melissa's career began with technical support roles at Sprint and the City of Albuquerque, complemented by a Master's degree in Information Technology from Purdue Global and a Bachelor's in Business Management from the University of Phoenix.
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