New Mexico Health Care Authority
Lisa Rossignol currently serves as the Customer Innovation Bureau Chief at the New Mexico Health Care Authority, where strategic planning and customer experience metrics are key responsibilities. With extensive experience as a Business Analyst and in leadership roles across various organizations, Lisa has worked on significant projects such as the Medicaid Management Information System Replacement. Previous roles include Lead Contact Tracer at the New Mexico Department of Health and Project Director for The New Mexico Disability Story, showcasing a solid background in health communication, advocacy, and technology integration. Lisa holds a Master's of Art in Health Communication and a fellowship in Disability Policy from The University of New Mexico.
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New Mexico Health Care Authority
The establishment of the Health Care Authority is a significant moment for the state of New Mexico that demonstrates our commitment to prioritizing the health and well-being of every New Mexican. Vision Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system. Mission We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services. Goals 1. Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce. 2. Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives. 3. Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information. 4. Build the best team in state government by supporting employees’ continuous growth and wellness.