Samantha M.

Samantha M. currently serves as Support Team Manager at New World Application Design & Development since July 2022, following a progressive career at Bradley Corporation from June 2011 to July 2022, where roles included Business Process Analyst, Customer Experience Analyst, Administrative Assistant, and General Laborer. Samantha's expertise encompasses data-driven analysis to enhance customer experiences, development of training resources for the customer service team, and various administrative functions. Previous experience includes positions at Sam's Club as a Cashier, Factory Card & Party Outlet as a Halloween Associate, and a summer role at Bradley Corporation. Education includes a Master's degree in Information and Library Science from the University of Wisconsin-Milwaukee and a Bachelor's degree in English Language and Literature from Carroll University.