Cassandra Dillon

Cassandra Dillon is a seasoned professional with extensive experience in the insurance and customer service sectors. Currently serving as Team Lead at New York Life Insurance Company since January 2022, Cassandra previously held multiple leadership roles at Unum from December 2011 to January 2022, including FMLA Manager and Operations Manager, focusing on disability claims management and employee mentoring. Prior to Unum, Cassandra worked at Bed Bath & Beyond as a Customer Service Representative and at Walmart as an Assistant Manager, where responsibilities included scheduling and merchandising. Cassandra holds a Bachelor’s Degree in Marketing from Saint Joseph's College, earned between 2008 and 2011.